Troubleshooting : Logz.io

Troubleshooting

| Description of all troubleshoot methods
Troubleshooting Rsyslog - Failed to install
Use the following tips to troubleshoot problems with Rsyslog. Additionally, you can read the Rsyslog manual, try their support forum (they offer professiona...
Mon, 1 Feb, 2016 at 3:29 AM
Troubleshooting AWS IAM Configuration for retrieving logs from a S3 Bucket
In order to get your logs from a s3 bucket, we require that you will give us access to: "s3:ListBucket" - So we will know which files are...
Tue, 5 Apr, 2016 at 8:06 AM
How do I parse logs in a custom format?
You currently can't do that yourself, but we can work with you to parse it on our end. Make sure you have defined your log types (we can't p...
Wed, 6 Jan, 2016 at 8:15 AM
How can I make sure the timestamp is properly parsed?
Well, compare the logs! If we can parse your timestamp, you will notice that the timestamp on your log is the exact timestamp on kibana. For example: ...
Mon, 2 Jan, 2017 at 5:13 AM
Troubleshooting Rsyslog - SELinux configuration
Rsyslog is the default syslog package that is commonly found in current Linux distributions. It usually consists of a main configuration file (typically /et...
Wed, 10 Feb, 2016 at 6:42 AM
Why must I have Rsyslog version 7.5.3 or above to ship MySQL Logs to Logz.io?
MySQL Logs are written to multiple lines (multiline).  If your log shipper does not know how to convert multiple line logs into single line, then every line...
Thu, 11 Feb, 2016 at 3:30 AM
What IP addresses should I open in my firewall to ship logs to Logz.io?
Logz.io has two regions, one in the United States and the other in Europe. You can identify your account's location based on the URL to which...
Wed, 5 Oct, 2016 at 9:44 AM
Why are my logs showing up under type "logzio-index-failure"?
When logs cannot be indexed into Elasticsearch for any reason, we reprocess the log and put the full log content into the "message" field under th...
Tue, 29 Mar, 2016 at 10:06 AM
What permissions must I have to archive logs to a S3 bucket?
In order to archive your logs to a S3 bucket, we require that you give us access to: "s3:PutObject" - So we can upload your logs to yo...
Tue, 5 Apr, 2016 at 8:12 AM
What are multiline logs, and how can I ship multiline logs to Logz.io?
Multiline logs are logs that span multiple lines. For instance, if you have a Java stack trace, the log will typically start with a timestamp with an error ...
Wed, 6 Apr, 2016 at 4:27 AM