Billing :


| Billing related FAQ
What is the cost of the service?
Preconfigured packages are offered on the pricing page here. If you need a different package, please contact
Wed, 6 Jan, 2016 at 7:35 AM
How does calculate prices? charges based on daily log volume and retention length.  For example, shipping 1 GB per day and holding the data for 14 days costs $89 per mo...
Wed, 6 Jan, 2016 at 7:38 AM
What happens if I exceed the daily volume limit in my plan?
PRO customers receive overage protection that ensures that their accounts will remain uninterrupted if they occasionally exceed the plan's limit. If thi...
Wed, 6 Jan, 2016 at 7:43 AM
Can I pay month-by-month without agreeing to a long commitment?
Yes. We provide companies the option to pay on a month-by-month basis. We do offer a significant discount for an annual commitment, but some companies want ...
Wed, 6 Jan, 2016 at 7:52 AM
How can I cancel my subscription?
We'll be sad to see you go, but it's very easy to cancel. Just e-mail us at, and we'll cancel it immediately.
Wed, 6 Jan, 2016 at 7:53 AM
How can I switch plans?
Log data can increase or decrease as new applications and components are added or removed. Switching plans is easy and can be done at any time. Just contact...
Wed, 6 Jan, 2016 at 7:57 AM
Which payment methods do you accept?
We support multiple payment methods such as major credit cards (Visa, Mastercard, and American Express), purchase orders, and wire transfers. For more infor...
Wed, 6 Jan, 2016 at 8:01 AM